About Us
Our Mission
Our mission is to protect, defend and enhance the value of every client’s image and reputation by providing the most pro-active and comprehensive pest control service while exceeding their expectations every step of the way.
At T&G Pest Control we personally guarantee you will be satisfied with your experience with us. We strongly value each and every customer relationship that we build and consider it an honor to serve our community. The standard of customer experience that we demand from ourselves can only be achieved by focusing on our core values:
Integrity – We build trust by staying true to our word and doing things “the right way” the first time.
Customer Service – We would be nowhere without our clients and their experience is our number one priority. We showcase this appreciation through our actions.
Innovation – In our rapidly evolving industry we welcome change and new advancements in technology. This is essential in providing the best services possible.
Accountability – Part of maintaining our integrity is standing behind the services that we provide and guaranteeing results. We are individually responsible for getting the desired results for each and every one of our clients.
LOCALLY OWNED AND FAMILY OPERATED SINCE 1984
Customer Satisfaction Guaranteed
Our Vision
Our vision is to earn and defend the reputation of being the best pest control service provider in our competitive regions. Providing an exceptional level of service will give us an opportunity to grow, enabling us to enrich the lives of our team members and give back to the communities in which we serve.
Our Leadership Team
Ryan Fleming
President
Meet Ryan Fleming, the President of T&G Pest Control. Ryan has over 20 years of experience in the pest control industry and is dedicated to providing the highest level of service to his clients.
He began his career as a technician and quickly worked his way up through the ranks, gaining valuable knowledge and experience along the way. He purchased T&G Pest Control with a mission to create a pest control company that not only eliminates pests but educates and helps customers prevent future infestations.
Ryan is committed to staying up-to-date with the latest techniques and technologies in pest control and is a licensed and certified professional. He is passionate about delivering safe, effective, and eco-friendly solutions to his customers.
Under Ryan’s leadership, T&G Pest Control has grown to become a trusted and respected company in the community. Ryan takes great pride in the exceptional service T&G provides to each and every customer. He is also passionate about giving back to the community and participates in various charitable initiatives throughout the year.
When Ryan is not working, he enjoys spending time with his family and traveling, which helps him clear his mind and return to work with renewed energy.
At T&G Pest Control, customer satisfaction is a top priority, and Ryan is committed to making sure that each customer is completely satisfied with the service provided. If you’re in need of pest control services, contact T&G Pest Control, and experience the difference of working with Ryan and his team.
Stephanie Fleming
Director of Customer Service
Meet Stephanie Fleming, the Director of Customer Service at T&G Pest Control. Stephanie has over 15 years of experience in customer service and brings a wealth of knowledge and expertise to her role.
As the Director of Customer Service, Stephanie is responsible for overseeing all aspects of customer service at T&G Pest Control. From initial contact through to follow-up, Stephanie and the team are dedicated to providing an outstanding customer experience. Stephanie understands that each customer’s needs are unique and that a one-size-fits-all approach simply will not work. She works closely with customers to understand their specific needs and tailor a solution that works for them.
Stephanie is also responsible for training and developing the customer service team at T&G Pest Control. She takes a hands-on approach to ensure that each member of the team has the necessary skills to provide excellent service to each and every customer.
Stephanie’s commitment to customer service goes above and beyond what is expected. She is always available to answer questions and help resolve any issues that may arise. Her goal is to ensure that every customer is completely satisfied with the service provided by T&G Pest Control.
In her free time, Stephanie enjoys traveling, which provides a relaxing and rewarding activity that can reduce stress and improve overall well-being, which helps her lead to better decision-making, problem-solving, and communication with customers of T&G Pest Control.
If you’re looking for a pest control company that places customer service at the forefront of everything they do, look no further than T&G Pest Control and their dedicated Director of Customer Service, Stephanie Fleming.
Stephanie Fleming
Director of Customer Service
Heather Sharp
Office Manager
At T&G Pest Control, we pride ourselves on providing the highest level of service to our customers. Our team is made up of experts in the field, dedicated to ensuring that your home or business is free of pests. One of the key members of our team is our Office Manager, Heather.
With 25 years of experience in office management, Heather brings a wealth of knowledge and expertise to T&G Pest Control. Her ability to effectively lead the team and manage the day-to-day operations of the office ensures that our company runs smoothly and efficiently. Heather holds a degree in Business and another degree in Accounting, this combined with her years of experience in the field, makes her an expert in managing office operations and financial records. Heather is responsible for overseeing all administrative tasks, delegating duties to staff, handling customer service inquiries, scheduling appointments, and maintaining financial records.
Heather is an experienced leader and able to manage her team effectively. Her strong customer service skills enable her to respond promptly to customer complaints and provide professional guidance. Her organization and attention to detail keep the office running like a well-oiled machine. Additionally, her excellent communication skills are essential in building positive relationships with our customers and providing them with high-quality service.
With her friendly and approachable demeanor, Heather is a valuable asset to the T&G Pest Control team, and her contributions are essential to the ongoing success of our company. When Heather isn’t in the office, she enjoys hiking, traveling and listening to all things true crime. With Heather on the team, you can trust that your pest control needs are in good hands.